The pane and the frame both matter
Describe the frame material, whether the window opens and whether the glass is single or double glazed if known. A sound frame may allow glass-only work, while deteriorated frames or damaged seals can change the scope. Suitability must be assessed.
Access and measurements
Let us know which floor the window is on and whether it is accessible from inside. Do not climb, remove beads or handle damaged glass to obtain measurements. Approximate dimensions are helpful only when they can be obtained safely.
Before a replacement is arranged
Ask about the glass specification, availability, site assessment, removal of the old pane and any associated work. Aluminium-frame and double-glazed replacements require confirmation of the particular system and service capability.
Discuss your specific requirements before booking. Suitability, service capability, price and timing are confirmed directly, not through this website.